Designing and Launching Hotel Projects
Greenlight your project
- Feasibility Studies
- Repositioning Analysis
- Business Planning
Concept Development
- Branding & Identity: Storytelling, architecture, guest experience
- Market Positioning: Capacity, category, amenities
- Marketing Mix: Services, pricing, distribution, communication
Project Launch
- Pre-opening, opening, or relaunching support
- Sales, Distribution, and Revenue Management
- Communication Strategies
- Recruitment & Talent Management
- Implementing Standards and Procedures
- Operational support for openings
Enhancing and Optimizing Assets
Advisement for Property Owners
- Understanding your goals
- Expertise in Purchase/Sale Processes
- Evaluation of Operations, Compliance, and ROI
- CAPEX and Cash Management
Support your investment projects
- Single Asset or Portfolio Acquisition
- Development of New Projects or Renovation of Existing Assets
Operational Performance Review
- Cost Analysis / P&L Audits
- Competitive Benchmarking
- Service Quality Audits: Guest Experience, mystery visits, procedural reviews
Best Practices Implementation
- Exceed Objectives
- Enhance Guest Experience
- Cost Control
Sustainability Integration
- Eco-friendly and socially responsible practices
- Implementation of innovative technologies for efficiency
Development Support
Improving Competitiveness
- Competitive Audits to benchmark your property
- Comprehensive Commercial and Marketing Strategy
- Full Revenue Management
Encouraging Best Practices
- Financial Audits to identify cost-saving opportunities
- Practical operational solutions for greater efficiency
Enhancing Guest Experience
- Service Ceremonial, mystery client visits to refine service quality
Training and Talent Retention
- Skill development and service excellence: know-how and soft skills
- Sales training for reservation optimization, upselling opportunities, and revenue maximization
Successful Onboarding
- Briefings for seasonal and new team members
- Familiarization with the property’s uniqueness
- Service ceremonial, and team cohesion-building sessions
Promoting Feedback & Best Practices
- Leveraging team experiences to enhance quality of service
- Implementation of best practices
Train and Retain Talents
Develop skills and service quality: both expertise and demeanor !
Ensure comprehensive training
- Provide your teams with the tools to deliver a client experience that aligns with the highest standards of luxury hospitality.
- Train your staff in tailored sales techniques to maximize bookings, essential revenue management principles to boost income, and strategies to identify upselling opportunities to enhance the guest experience while increasing establishment revenues.
Effectively onboard new employees
- Organize briefings for seasonal staff and new team members.
Provide training on the property’s unique features and distinct identity.
Refine service protocols and foster team cohesion
- Emphasize service ceremony and interpersonal skills through team-building sessions.
Leverage employee feedback to enhance operations and implement best practices
- Incorporate exemplary practices to deliver outstanding customer service, increase client satisfaction, and build long-term loyalty. Strengthen service excellence and client loyalty
“Creating value for hoteliers
and memories for guests.”
Free investors from constraints
We manage the entire lifecycle of your hotel assets, from acquisition to sale, ensuring seamless and optimized management
Support hospitality professionals
We assist hoteliers in developing and bringing their projects to life with a personalized approach tailored to their ambitions.
Maximize revenue and control costs
With our expertise in revenue management, distribution, and organization, we optimize the performance of your establishments while keeping expenses under control.
Enhance brand image and communication
We strengthen the positioning and visibility of establishments by creating unique and memorable experiences for guests.
Stéphane Mozziconacci
With over 20 years of experience in hotel management and revenue optimization, Stéphane has worked with prestigious establishments worldwide, including in the U.S., Spain, Central America, and the Caribbean.
His operational mastery and management expertise enable him to enhance both profitability and guest satisfaction.
Jacques Emmanuel Falempin
After a career in strategy consulting and auditing for luxury and lifestyle brands, Jacques Emmanuel turned his focus to hospitality.
A graduate in Hospitality Management, his analytical and operational approach, combined with strategic vision, supports hoteliers in creating value and delivering unique experiences.
Clients
They trust us.
Contact
Contact us today for tailored support in maximizing the
potential of your hospitality projects.
